In trying
to get to the bottom of my recent flare, I saw my PCP earlier this week and she
ordered a bunch of labs.
It seems like
I have a lot of issues when it comes to the student health center’s lab techs
drawing my blood, but I didn’t really have a choice in the matter.
So I went
to the lab, and of course, horror ensued.
The first
stick was a foreshadowing of things to come.
At first nothing came out, then the tech totally blew the vein and
promptly a dark, red pool of blood spilled out onto my arm.
“Now it
decides to bleed?” says the lab tech.
Really? Really?
Normally,
each lab tech is only allowed to stick you twice, but for some reason, this
particular tech decided to go on a personal crusade, hell-bent on taking my
blood. She ended up sticking me four
times.
But that’s
not before she got the idea that the reason she was having a hard time was
because I was dehydrated. She made me
sit there, drink three large glasses of water and three small cans of orange
juice.
No one has
ever done this to me before. It was
totally ridiculous, especially because all of that drinking made me really cold.
And there
are some things that phlebotomists should just know, like when someone is
freezing cold, it is a lot harder to draw their blood.
So that
was a great plan.
Another tech
sticks me once, and I think I’m good to go.
But then they
call me the next day and say they need another tube of blood.
Of course
they do. As if the day before wasn’t
enough. The carnage from the day before
is still fresh. If you look at my arms, I
look like a drug addict.
And they
want more for me.
Well, I’m
not feeling particularly generous at the moment; I don’t have any more to give.
The tech that
stuck me the fifth time tells me she let the blood clot and didn’t realize it,
and it clogged their machine for an hour.
Her fault. Why is she telling me
this? I don’t want to know.
So in case
you’re keeping score, that’s six sticks for three tubes of blood.
The
student health center needs to be called out on their shit. I am sick of them only being able to deal
well with acutely ill 18 to 22 year olds.
It’s not right.
As I sat
there guzzling water and juice, I heard girls coming in and giving their
birthdates, 1990, 1991. They’re
easy. Just on tube. And anyway, they have underutilized
veins. They aren’t getting blood drawn
all the time, like I am.
To be
honest, I don’t think that some of these lab techs could draw blood if you
handed them a glass full of blood.
I guess
blood is not that useful once it’s outside of your body, but do you ever want
to yell and scream at the lab techs, “Hey, that’s mine! I want that back!” as you watch it sit in the
tube and coagulate?
As I’m
leaving the lab the second time, the woman at the desk tells me to take a
juice, that I deserve it.
A consolation
prize for their incompetence, that I ultimately pay for.
Guess what? I don’t want any f***ing juice. Why doesn’t anyone understand that?
I just
want them to do their jobs and leave me alone.
I really
want to file a complaint. The behavior
of these techs, all around, is just incompetent and unprofessional. But I’m not sure what good it will do. I don’t want them to see me coming and run
the other way. But I also don’t want to
be treated like I’m causing World War III just for a couple lousy tubes of
blood.
As a
patient, I want and deserve respect and compassion, both of which are lacking
here.
I’m getting
tired of the system, because the system doesn’t work. No one is using a holistic approach. Everything is done in isolation of everything
and everyone else.
Gotta hate the blood draws. Sorry you had such a nasty experience. And sorrier that it's not that uncommon, for all of us with overworked veins.
ReplyDeleteI also hate blood draws. I break into a cold sweat as they come near me with one. The last time I had one done I was in the middle of a migraine, so I was already sicker than hell. My daughter drove me & went in w/me & she got sick watching-bad idea. I use to work on the ambulance years ago. A good tip, pointless now but if they listen to you next time, use a heating pack on the site for a few minutes to draw your veins up so they can see them better. Still hurts but got by with one stick. And I drank a gallon of water right before we left the house to go there early in the am, that was all I could tolerate-witn my abortive meds and Zofran. But get a couple of those quick heat packs that are quick acting like those disposable ice packs and take them w/you next time in case they are too stupid to know how to use them or where they are stored.
ReplyDeleteCould totally relate to your post. Looks like side effect of over worked veins. Happens a lot of times when inexperienced lab techs draw the blood.
ReplyDeleteCouple weeks back, I even had my IV put up for a contrast MRI ripped off by one of the techs. Blood was oozing out for a while for no fault of mine.
Since the needle replaced the bloodletting razor in 1853, medical professionals and biomedical engineers have been inventing new tools to improve those venipuncture nightmares.
ReplyDeleteVein Access Technologies has found the ‘missing information’ to improve all of those compromises, complications, injuries, and failures.
No More Rubber Hose and a Thump! No More Smacking, Slapping, Flicking, and Tapping!! No More “Stick And Hope You Hit Something And Keep Sticking Until You Do” methods!!!
The new 21cVA TECHNIQUE for locating, dilating, grading and accessing veins is here – and is supported by Gray’s Anatomy of the Vein, Starling’s Equilibrium of the Venous System, Chemistry, Physics and Math.
The needle replaced the razor in 1853. The new VeniCuff will replace the Tourniquet in 2016. No more infiltrations, hemoconcentrations, ruptured veins, or multiple stick events.